Frequently Asked Questions

Dry Tech has compiled a list of our most Frequently Asked Questions, if your question is not on this list feel free to contact us.

Why should I have my carpets cleaned?
There are many reasons to have your carpet and upholstery cleaned:

1. Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of
2. health problems inside the home or work place.
3. Life of your carpet - can be greatly extended by simple routine professional cleaning.
4. Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.

How often should I have my carpets cleaned?

How often should I have my furniture cleaned?
Dry Tech Carpet Cleaning suggests that you have your favorite upholstery cleaned every other time your carpet is cleaned. Our cleaner in Sydney are highly trained and experienced. Example: if your carpets get cleaned every 6 months, your upholstery should be cleaned once a year.

Which technique of carpet cleaning is good choice?
The best technique for cleaning a particular carpet is dependent on a range of factors. All carpet cleaning techniques provides many advantages, but also has some limitations. No single method is superior to all others.
Properly performed under appropriate conditions, each method can provide satisfactory results. Dry Tech cleaners are expert in all carpet cleaning techniques. We provide 6 stage “steam” cleaning and Dry carpet cleaning methods. Rest assured, your carpet will be cleaned with the right technique for maximum effectiveness.

Should I vacuum before the carpet cleaner arrives?
Yes, vacuuming is important in extending the usable life of your carpet.You should vacuum your carpet as often aspossible.

Do you move furniture?
Yes. We will move most furniture (sofas, chairs, tables, etc.). Discounts given for vacant (empty rooms), or traffic areas only. We will not move, grandfather clocks, most beds, full china hutches, musical instruments, full bookshelves, computer desks, entertainment centers, pool tables…our experts reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.

Should I move anything?
Yes, you should remove from the areas being cleaned, all nick knack and breakables. If you want bookshelves, etc. moved you must remove all contents first.

How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

How long will it take for my carpet or furniture to dry?
Our dry times typically range from 2 – 6 hours; it is more than enough to dry carpet or furniture. Our cleaner has some carpets dry completely in less than 2 hours. Others may take 4-8 hours to dry completely. Dry times can be affected by several factors including weather, moisture, temperature, and air circulation. Drying times can be accelerated with the use of blowers which may be rented to speed up the drying process

Are the products and cleaning solutions you use safe?
Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products and cleaning solutions those are free of harmful chemicals eco- friendly, nontoxic, biodegradable, safe for pets & children, and phosphate free.

Are your technicians and cleaners experienced and certified?
Yes, our technicians and cleaners attend courses, seminars, and schools across the country to keep current on the latest in cleaning methods. Certified by the ITI (Interactive Training International)

Will your cleaning services help my allergies?
Yes, having your carpet and furniture cleaned removes pollutants, articulates , contaminants and makes for a more friendly breathing environment, also we do provide advanced treatment allergy for the hall house, please ask the expert for more details.

Will you remove all my stains and spots?
Let me start by defining the difference between a spot and a stain: a spot- is any foreign material (soil, liquid, etc.) that is removable by standard cleaning techniques. (The foreign material is on or around the carpet fiber)

A stain- is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning techniques. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some harsh stains may be very difficult or impossible to remove. Our cleaner use the best methods to remove nasty spots and stains

Does your cleaning process restore the original feel of my carpet?
Yes, our cleaning process leaves your carpet smell fresh, clean, residue free and soft to the touch.

Does cleaning your carpet make it wear out faster?
No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Should I have a fabric protector applied after cleaning?
Yes, most carpet manufacturers suggest that you reapply protector after professional cleaning to restore the original stain resistance. Some carpet manufacturers even need it as part of the warranty on the carpet.

My carpet is really old, should I replace it?
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.

Which provides better indoor air quality: hardwood, or carpet?
Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by expert carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.